To Our Valued Thermador Customers,

Our Customer Support Centers are experiencing an unprecedented number of calls as more families are staying home and using their appliances during the pandemic.

We are diligently working on improving our call center experience to ensure everyone can be serviced to our Thermador standard of exceptional customer service. In the meantime, please see below to access product owner manuals & FAQs and visit our Self Help page for additional product support including How-to Videos as well as links to Service & Repairs. We apologize for any inconvenience during this time and thank you for your patience.

Thermador Rating Plage

Search for Owner Manuals and Specifications

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If you already know your Model Number, just enter the first few characters. If you don’t know it, please find it on the Rating Plate, then simply click on the camera icon to take a photo or upload a photo of the Rating Plate – this will automatically add the Model Number for you. The photo should be clear and well-lit.

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Frequently Asked Questions

Select a product category below to view helpful cleaning & care guidelines, usage instructions, and troubleshooting tips.

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Browse our online resources to register your product, learn use & care tips, find manuals, buy accessories & parts, find a Thermador authorized servicer for repair needs, and view warranty details.

Contact Us

Thermador support is here to provide an exceptional customer experience.


View information about Thermador product warranties.

Product Registration

Register to receive efficient customer service and special offers.

How-To Product Videos

Learn how to best care for your appliance and stainless steel.

CAD Files, Specs & Manuals

Enter your model number to find the latest manuals and specifications.

Service & Repairs

Thermador technicians and our authorized service providers provide friendly, efficient service while answering use and care questions and providing expert advice. They’re thoroughly trained on Thermador engineering and how to provide a premium service experience.

Cooking Accessories

Complement your kitchen with griddles, grills, teppanyaki pans, and more.

Water Filters

Reduce impurities for great-tasting water.

Cleaners & Descalers

Clean and descale your appliances regularly to help maintain performance.

Stainless Steel Conditioner

Condition your stainless steel for a beautiful shine.

Thermador Appliance Care & Tune Up

We are excited to introduce our factory certified appliance care program: At Your Service

Safety Notices

View product recall and safety notice information.