Customer Service

1-800-735-4328
Our Customer Service team will be able to provide the help and support you need.

Parts & Accessories

1-877-403-3185
To order Thermador cleaners, filters, accessories and parts, please contact this number

Mail

BSH Home Appliances Limited - Bosch
6696 Financial Drive, Unit 3
Mississauga, ON L5N 7J6

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StarCare™ Concierge and Access: Exceptional Service Like No One Else™

Enjoy a single point of contact. Thermador provides personalized care from start to finish for scheduling, case management and follow-up.

Know that we’re here for you. To ensure your peace of mind, Thermador offers live phone assistance from 7am–7pm EST from Monday – Friday.*

*Does not include public holidays in Canada.

Learn More About StarCare™

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Appliance Advice

From use and care to features and beyond, ask our experts anything you need to know about your Thermador appliance.

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Service & Repairs

Need to set up a service visit? Simply contact us or click below to find a Thermador servicer.

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Thermador Connected Experience

Whether you want to learn how to sync your appliance, find the best content, or diagnose issues, we're here to help.

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General Questions

Our customer support team is standing by to answer any questions you have.

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Privacy Policy Enquiry

Contact us if you have any questions around the use of your personal.

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Support Info

Find manuals, use & care tips, warranty details, and more.

Accessories

Purchase Thermador accessories and cleaners made specifically for your appliance through our authorized distributors.

Registration

Register to receive efficient customer service and special offers.

Find a Servicer

Thermador technicians and our authorized service providers provide friendly, efficient service while answering use and care questions and providing expert advice. They’re thoroughly trained on Thermador engineering and how to provide a premium service experience.