Privacy Policy

Your Privacy Rights

Thermador Limited Website Privacy Policy Statement

BSH Home Appliances Limited - Thermador
6696 Financial Drive, Unit 3
Mississauga, ON  L5N 7J6



Dale Elliott


Mississauga, ON

Registration Information:

Entity Name: BSH Home Appliances Limited
Incorporation Province: Ontario
Entity Address: 6696 Financial Drive, Unit 3, Mississauga, ON  L5N 7J6, Canada

Data Protection Principles for BSH Home Appliances Limited - Brand Thermador (“Thermador Canada”)


Thermador Canada would like to thank you for visiting its websites and showing interest in its company and company products.

Protection of Personal Data / Protection of privacy

Protecting the security and privacy of your personal data is important to us. Therefore we conduct our business in compliance with the applicable laws regarding protection of personal data and protection of privacy. Please see below for details on what type of data information is collected by Thermador Canada, how it uses the information and with whom we share the information.

Collecting and Processing Personal Data

Thermador Canada, through its website, will not collect any personal data about you (e.g. your name, address, date of birth), unless you voluntarily choose to provide that information (e.g. by registration, survey, orders).

In order to recognize the sites you have already visited and to meet your interests when visiting our website, Thermador Canada may store connection data, the Internet Browser used, sites visited, operating system, IP Address, etc. Thermador Canada uses Adobe Analytics and Good Analytics to assist with this process. In some cases, Thermador may also store "cookies" or make use of "active” components (e.g. JAVA Scripts). This information cannot be traced back to a specific person and is used for statistical purposes only. If you do not wish to receive cookies, please change the Settings in your Browser. Also bear in mind that you might not be able to operate certain functions after changing these settings.

Specification of Purpose

  • When you provide Thermador Canada with personal data it is only used for the following specific purposes:
  • Inquiries which have been sent to us (e.g. Product information, Traders' certificate);
  • Orders, which have entered our portal;
  • Surveys (e.g. customer satisfaction);
  • Applications;
  • Customer service;
  • Administering warranty programs;
  • Send marketing and promotional information, if you wish. You may unsubscribe from Thermador Canada newsletters and promotional items at any time by clicking here;
  • Detecting internal compliance violations.

Utilization and Transfer

To fulfill the specific purposes listed above, Thermador Canada may store use or disclose personal data to:

  • our subsidiaries worldwide; or
  • third parties working on our behalf worldwide.

To understand and react to your needs as quickly and efficiently as possible, such as:.

  • process product or offer inquires;
  • send your ordered products;
  • inform you about special offers;
  • conduct surveys.

Security Measures

Thermador Canada will take all necessary technical and organizational measures to protect your personal data against:

  • improper or illegal deletion;
  • unauthorized alteration or transfer;
  • unauthorized misuse;
  • unauthorized disclosure; or
  • loss.

Please note that there is always some risk in transmitting information over the Internet.

Links to other Websites

Thermador Canada’ website may contain links to other Websites. Thermador Canadais not responsible for those websites’ privacy practices or content.

Web analytics tool: Mouseflow

In order to help us design our website appropriately, we may collect usage data relating to your visit to our website using analytics cookies and other technologies. As part of this, we record the mouse movements and clicks of randomly selected users of our website. Your IP address is anonymised as a matter of course. The resultant log of your use of our website is randomly analysed so that we can derive potential improvements for our website from it.

We use service provider Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark for the purpose of collecting this usage data.

We do not conflate the resultant usage profiles with your name or any other details that could disclose your identity, such as your e-mail address.

Opt-out: Please use Mouseflow's opt-out website via the following link if you wish to prevent this usage data being collected:


If you do not wish to receive future promotional messages from Thermador Canada you can opt out at any time by clicking this link: >> Unsubscribe. Please note that your unsubscribe request applies only to the electronic address entered on the following page. If you have provided Thermador Canada with additional electronic addresses, please submit each electronic address you wish to unsubscribe.

If you unsubscribe you may still receive certain electronic messages from BSH Home Appliances Limited as permitted or required by law, including safety notices and transactional messages.


If you have any comments, suggestions, questions, or concerns, you may contact us by using the contact corporate information listed above.

Development of Data Protection Principles

As Internet data protection principles develop further, so will Thermador Canada Data Protection principles. We will regularly post changes to our Data Protection principle on this page, please check this page regularly to keep up-to-date.


Text, illustrations, graphics, sound, animations and videos, as well as their arrangement on Thermador websites, are subject to copyright and other protective legislation.

The contents of these websites may not be copied, distributed, modified or made available to third parties for commercial purposes. Certain of the illustrations on the website are further subject to third party copyright.

Trademark Rights

Unless otherwise specified, all trademarks on Thermador websites are protected by proprietary rights. This applies in particular to Thermador brands, nameplates, corporate logos and emblems.

Thermador is a registered trademark of BSH Home Appliances Limited.

© Copyright 2018-2020, BSH Home Appliances Limited, Mississauga, Ontario, Canada. All Rights Reserved.