I want to personally acknowledge and apologize for any inconvenience you may be experiencing as a result of availability delays. I want you to know that I, along with our whole Thermador team, greatly value your business and trust in our brand. We know we have to earn this, we are committed to achieving that.
You will see below that the delivery timing of some appliance types and models has returned to normal - immediately available. However, you will also read below, that for other appliance types and models we continue to experience delays resulting from shortages of select components needed in the manufacture of our appliances. The below table is intended as a general guide, for specific model availability please check with your dealer. This situation is improving quickly now, we commit to refresh the below table regularly to keep you informed.
Product Category | Delivery Lead Times |
PCG - Cooking | |
Ranges | 1-5 months |
RangeTops | 1-3 months |
Single Ovens | 1-2 months |
Double / Combination Ovens | 3-4 months |
Induction cooktops | 4 months |
Gas cooktops | Immediate-2 months* |
Ventilation | 6 months |
Microwaves | 1-3 months |
PDC - Dish Care | |
Dishwashers | 2-4 months |
PRF - Cooling | |
Free standing Fridge/FDBM | Immediately Available |
Built in Fridge/Freezer Columns | 1-3 months |
Built in Wine Columns | 1-3 months |
Under Counter | 1-3 months |
PCP-Coffee | |
Coffee machine | Immediately Available |
Lead Times are for NEW ORDERS only
*Depending on type of model
Please also see our Frequently Asked Questions for more information.
I wish to be up front with you about this topic. Please know that our whole team at Thermador is working diligently to improve the situation and that we are doing our best to manage this on a level of personalized commitment — from the factory floors to our corporate offices, everyone in our organization is fighting to get every single unit out to every single customer.
Please reach out to our Thermador customer support team if you have any additional questions. Please also remain in contact with your retailer or builder regarding updated information concerning your order. I want to take this time to personally thank you in advance for your patience and loyalty and know that our whole team looks forward to fulfilling our commitment to you.
Sincerely,
Dale Elliott
CEO
At Thermador, we continuously aim to improve our website and the information we provide. We would like to invite you to take part in a short one minute survey.
If you wish to be contacted by us, please use our regular contact form here or contact Customer Support at 1-800-735-4328. Thank you.
At Thermador, we continuously aim to improve our website and the information we provide. We would like to invite you to take part in a short one minute survey.
If you wish to be contacted by us, please use our regular contact form here or contact Customer Support at 1-800-735-4328. Thank you.