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To Our Valued Customers,

I want to personally acknowledge and apologize for any inconvenience you may be experiencing as a result of availability delays. I want you to know that I, along with our whole Thermador team, greatly value your business and trust in our brand. We know we have to earn this, we are committed to achieving that.

You will see below that the delivery timing of some appliance types and models has returned to normal - immediately available. However, you will also read below, that for other appliance types and models we continue to experience delays resulting from shortages of select components needed in the manufacture of our appliances. The below table is intended as a general guide, for specific model availability please check with your dealer. This situation is improving quickly now, we commit to refresh the below table regularly to keep you informed.

Product Category Delivery Lead Times
PCG - Cooking
Ranges 1-5 months
RangeTops 1-3 months
Single Ovens 1-2 months
Double / Combination Ovens 3-4 months
Induction cooktops 4 months
Gas cooktops Immediate-2 months*
Ventilation 6 months
Microwaves 1-3 months
PDC - Dish Care
Dishwashers 2-4 months
PRF - Cooling
Free standing Fridge/FDBM Immediately Available
Built in Fridge/Freezer Columns 1-3 months
Built in Wine Columns 1-3 months
Under Counter 1-3 months
PCP-Coffee
Coffee machine Immediately Available

Lead Times are for NEW ORDERS only

*Depending on type of model

Please also see our Frequently Asked Questions for more information.

I wish to be up front with you about this topic. Please know that our whole team at Thermador is working diligently to improve the situation and that we are doing our best to manage this on a level of personalized commitment — from the factory floors to our corporate offices, everyone in our organization is fighting to get every single unit out to every single customer.

Please reach out to our Thermador customer support team if you have any additional questions. Please also remain in contact with your retailer or builder regarding updated information concerning your order. I want to take this time to personally thank you in advance for your patience and loyalty and know that our whole team looks forward to fulfilling our commitment to you.

Sincerely,

Dale Elliott

CEO