Customer Care

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Frequently Asked Questions

Select a product category below to view helpful cleaning & care guidelines, usage instructions, and troubleshooting tips.

We're ready to help.

Browse our online resources to register your product, learn use & care tips, find manuals, buy accessories & parts, find a Thermador authorized servicer for repair needs, and view warranty details.

Product Registration

Register to receive efficient customer service and special offers.

How-To Product Videos

Learn how to best care for your appliance and stainless steel.

CAD Files, Specs & Manuals

Enter your model number to find the latest manuals and specifications.

Thermador Appliance Care & Tune Up

We are excited to introduce our factory certified appliance care program: At Your Service

Cooking Accessories

Complement your kitchen with griddles, grills, teppanyaki pans, and more.

Water Filters

Reduce impurities for great-tasting water.

Cleaners & Descalers

Clean and descale your appliances regularly to help maintain performance.

Stainless Steel Conditioner

Condition your stainless steel for a beautiful shine.


View information about Thermador product warranties.

Service & Repairs

Locate a Thermador technician or authorized service partner.

Safety Notices

View product recall and safety notice information.

Contact Us

Thermador support is here to provide an exceptional customer experience.


Download a print or digital Thermador catalog for product information and kitchen design ideas.

Newsletter Signup

Subscribe to our newsletter to keep up to date on every culinary moment.

Find a Dealer

Discover a Thermador dealer near you.


Visit a Thermador showroom to discover what's possible for your kitchen.