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Customer Service: During this unprecedented time, our Customer Service Team continues to serve our valued customers with as little business interruption and as little delay as possible while taking precautionary measures to help ensure the health and well-being of our customers, employees and communities. >> Please click here for more information.

Customer Service

Hours of operation:
8:00AM - 6:00PM (ET)

Parts & Accessories

To order Thermador cleaners, filters, accessories and parts, please contact this number


BSH Home Appliances Limited - Bosch
6696 Financial Drive, Unit 3
Mississauga, ON L5N 7J6

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Appliance Advice

From use and care to features and beyond, ask our experts anything you need to know about your Thermador appliance.

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Service & Repairs

Need to set up a service visit? Simply contact us or click below to find a Thermador servicer.

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Thermador Connected Experience

Whether you want to learn how to sync your appliance, find the best content, or diagnose issues, we're here to help.

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General Questions

Our customer support team is standing by to answer any questions you have.

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Support Info

Find manuals, use & care tips, warranty details, and more.


Purchase Thermador accessories and cleaners made specifically for your appliance through our authorized distributors.


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Find a Servicer

Thermador technicians and our authorized service providers provide friendly, efficient service while answering use and care questions and providing expert advice. They’re thoroughly trained on Thermador engineering and how to provide a premium service experience.