Expect Exceptional Support Like No One Else™
| Thermador luxury doesn’t end once your appliances are integrated into your home. We are committed to ensuring the Thermador service experience reflects the same innovation, craftsmanship and attention to detail you have come to expect from our appliances. |
StarCare™ Service Response
Luxury means priority scheduling and timely service. If you are in Toronto, Montreal or Vancouver, you can count on a fast initial service visit from one of our Thermador Factory Service Technicians.
If you are outside those markets, please request service and we will get an authorized service provider to you as soon as possible.
StarCare™ Concierge
Enjoy a single point of contact. Thermador provides personalized care from start to finish with one point of contact for scheduling, case management and follow-up.
1-800-735-4328
StarCare™ Access
Know that we’re here for you. To ensure your peace of mind, Thermador offers live phone assistance from 7am–7pm EST from Monday – Friday.*
1-800-735-4328
*Does not include public holidays in Canada.
